From Defense to Offense: Strengthen Your Denials Management Strategy

Denials are on the rise, but not all denials are created equal. With mounting payer obstacles, regulatory complexity and staffing constraints, hospitals need smarter strategies to combat payer denials. In this session, Dr. Jerilyn Morrissey and Annabelle Seippel share how top-performing organizations are aligning documentation practices, regulatory leverage, and data insights to protect revenue without adding administrative burden.  

We’ll explore how to apply CMS 4201 and 4208 regulatory guidance to appeal strategies identify high-risk documentation gaps (like in sepsis cases), and tailor denial management approaches by payer and denial type. Attendees will leave with real-world examples of how hospitals are rethinking denial workflows—prioritizing impact, minimizing rework, and improving outcomes through smarter clinical and operational alignment.