Charge Ahead: Practical Strategies for Revenue Integrity and Market-Based Pricing 

The chargemaster is the foundation everything else in revenue cycle sits on.

Claims, denials, pricing, compliance all trace back to it. Get it wrong, and those problems show up downstream, often invisibly, for years.  

In this session, we’ll discuss a practical look at how to keep that footing solid: a health check that catches missed charges and coding gaps before they cascade, market-based pricing that keeps rates competitive and negotiation-ready, and claims audits that close the gap between what’s billed and what’s documented. Attendees will walk away with evidence-based strategies to protect revenue, strengthen payer relationships, and focus efforts where they matter most. 

Every patient account tells one story from the moment care begins to the moment it’s fully reimbursed.

Documentation shapes it, coding and charge accuracy shape it, pricing shapes it, and the claim itself carries all of that forward. This session focuses on the coding, pricing, and claims side of that story, one piece of a connected revenue cycle where the strongest results come from those pieces working together rather than in isolation. 

Key Takeaways

• Learn why a regular chargemaster review is essential, and what it typically uncovers, from missed billable services to outdated codes  
• Explain how market-based pricing gives hospitals leverage at the negotiating table, not just compliance cover  
• Explore how a structured claims audit process recovers revenue before timely filing deadlines by catching what’s billed but undocumented, and what’s documented but never billed  
• Discover how clear denial visibility helps teams tell the difference between denials worth fighting and ones not worth the effort  
• See how charge accuracy, pricing, and claims integrity connect to the fuller patient revenue journey, from clinical documentation through final reimbursement, and why treating that journey as one connected story (not several separate ones) is where the real gains show up